Lifetime Purchase Stopped Working — No Support
This is terrible. The day after I purchased the lifetime price, it stopped working. I've reached out more than 4 times and zero response
Lifetime Membership Double-Billed and Podcast Locked
I'm having issues with Kortex where I signed up for lifetime membership but cannot access the podcast feature. I tried to sign back in and I was billed twice now for lifetime. can you please correct...
Support Box Fails to Respond to Question
you are a damn llm extension, and yet your support box cannot react or respond to the question: "i have a website that requires a login. Can i import it to kortex?" It just sits there. No AI...
Unable to Access Support — No Google Account Detected
i have been unable to get any support---- No Google accounts detected. Please ensure you are logged into Google accounts in your browser.
Paid Subscription Not Activated After 24 Hours
Hi I paid for my subscription. It's been 24 hours. The subscription isn't activated, and I can't use the extension. I sent you a message with my payment information asking you to activate my...
LifetimePro Dashboard Unresponsive and Unreliable
i bought the LifetimePro option because i liked the free options and wanted to be able to use the pro options, but i am very very dissapointed. the dashboard is pretty much useless because of how...
Error message when selecting text from right to left.
If I try to select text from right to left in a field and move the mouse over the left edge of the field while selecting, the dialog box simply closes. This error does not occur when selecting from...
Paid Pro User Unable to Login/Being Prompted to Pay
i am a paid pro user. but i am being offered to pay and i dont see howo to login
[URGENT] Critical Sync Failure and Ghost Collections - Pro User
Dear Kortex Support Team,I am writing to request an immediate technical intervention regarding my account. I am a paying Pro user (monthly subscription) and am currently facing severe synchronization...
[URGENT] : Notebooks are not appearing in the Kortex extension
Hello Kortex Support Team,I am experiencing an issue with the extension: neither my sources nor the notebooks I had created and added are appearing in the Kortex interface. Everything disappeared...