KortexNotebookLMKKortexNotebookLM
Jul 31

[URGENT] : Notebooks are not appearing in the Kortex extension

Hello Kortex Support Team,I am experiencing an issue with the extension: neither my sources nor the notebooks I had created and added are appearing in the Kortex interface. Everything disappeared yesterday. Could you please help me resolve this issue?I can access my account normally, but the extension is not loading or displaying my existing sources and notebooks. I would like to know whether there is currently a service issue, a synchronization error, or a setting that I need to adjust.Could you please guide me on how to solve this problem?I would also like to know whether I need to disconnect and reconnect my account, reinstall the extension, update any permissions, or follow any other specific procedure.I look forward to your instructions.Thank you for your attention.Best regards,Diogo
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