Mar 24
Paid Pro Yearly but Account Still Basic
I am Fernando Loria
fernandoloriak@gmail.com
I purchased Pro for a year, I enter into my account and it still says basico. I tryed the redeem purchase option and it doesn`t work
this is the info of my invoice
Invoice • Paid Kortex
Invoice Number inv_0NbBZBrTVqEZLG2UJUJLR
Transaction ID pay_0NbBZBqulSFSV1cm5B1SU
Currency Code USD
Invoice Date 24 Mar, 2026
Billed to
Fernando Loria
Ocaso 101, 101 Ocaso, Insurgentes Cuicuilco
Ciudad de México, Ciudad de México, 04530
MX
From
Dodo Payments Inc
8 The Green, STE A, Dover, County of Kent,
Delaware, 19901 United States
EIN : 993486577
Product Qty Price Tax (%) Tax Amount Amount
Pro Yearly 1 USD 45.00 0.00% USD 0.00 USD 45.00
Subtotal USD 45
Total Tax USD 0
Total USD 45
Completed